PRIVACY POLICY
1. Introduction
Sienna Speke is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and secure your personal information.
We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You can obtain a copy of these principles from the Office of the Australian Information Commissioner at www.oaic.gov.au.
By using our services, website, and engaging with us, you consent to the practices outlined in this Privacy Policy.
2. What Personal Information We Collect and Why
Types of Information We Collect:
We may collect personal information such as:
Name
Email address
Phone number
Mailing address
Billing details
Social media handles (if applicable)
Information relevant to providing our services (e.g., wellness history, preferences, and interests)
How We Collect Your Information:
We collect your information through:
Our website www.siennaspeke.com.au
When you contact us via email, phone, or in person
When you sign up for newsletters, courses, or mentorship programs
From social media interactions
Through cookies and tracking technologies on our website
Why We Collect Your Information:
We collect your personal information for:
Providing our mentorship, coaching, and wellness services
Personalizing your experience and tailoring our services to your needs
Sending relevant updates, offers, and marketing materials (you can opt out at anytime)
Improving our website and services
Complying with legal requirements
3. Sensitive Information
We may collect sensitive information (such as health details or wellness history) only when relevant to our services and with your explicit consent.
This information is used solely for:
Providing personalized wellness support
Ensuring a safe and effective service experience
We will never use your sensitive information for marketing purposes or share it without your consent, unless required by law.
4. Disclosure of Personal Information
Your personal information may be disclosed in the following cases:
Third-Party Service Providers: We may share information with platforms that help us deliver our services (e.g., payment processors, email marketing software).
Legal Obligations: Where required by law, we may disclose personal information to authorities.
With Your Consent: In all other cases, we will only share your information with your explicit permission.
We do not sell, rent, or trade your personal information to third parties.
5. How We Protect Your Information
We take reasonable steps to secure your personal data from:
Unauthorized access or modification
Data breaches and cyber threats
Misuse or loss
All sensitive and financial data is encrypted and stored securely. If we no longer require your personal data, we will delete or de-identify it in accordance with legal requirements.
6. Cookies & Website Tracking
Our website may use cookies and tracking tools to improve user experience. These help us:
Understand visitor behaviour
Improve website performance
Personalize content
You can control or disable cookies in your browser settings.
7. Accessing & Updating Your Personal Information
You have the right to:
Request access to the personal information we hold about you
Request corrections if any details are inaccurate or outdated
Withdraw consent for marketing communications at any time
To make any of these requests, please contact us in writing via the details below. We may require identity verification before making changes.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our business or legal requirements. The latest version will always be available on our website www.siennaspeke.com.au
9. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
📍 Business Address: 35 Lili Pili Drive, Byron Bay, NSW, 2481
📧 Email: siennacspeke@gmail.com
📞 Phone: 0416634846
We are committed to resolving privacy concerns and will respond promptly to any inquiries.